Check out answers to some of the most commonly asked questions for the London Congestion Charge?
AutoAlert is not affiliated with Transport for London and does not have access to their systems. If you don’t have one of our GPS Tracking Devices or our London Congestion Charging Zone Application, then I’m afraid we cannot see whether you entered the London Congestion Charging Zone.
For more information on Transport for London and their contact details, please check the TFL Congestion Charge website.
Yes, you can pay via our app by clicking on the orange banner at the top of the Check Zones page.
You can then select to pay by phone in which case we will connect you to the Transport for London call-centre or you can pay by text if you have an account registered with Transport for London.
To pay by text, you will first need to register with Transport for London.
Please note: AutoAlert does not process any payments or charge any fee for processing the payment. We simply send you on to the Transport for London call centre.
Please be careful when dealing with the Congestion Charge as a number of fake websites have been set up which try to pass themselves off as TFL to charge a premium for processing your congestion charge.
No, our London Congestion Charge Check and Remind application is a simple application which lets you check whether you are in the London Congestion Charging Zone, connects you to the TFL call centre so you can make a payment or create a reminder so you don’t forget to pay.
Find out more about our London Congestion Charge Check and Remind Application.
Find out more about unofficial websites passing themselves off as TFL.
Our London Congestion Charge Check and Remind application is a simple application which lets you
Find out more about our London Congestion Charge Check and Remind Application
To check whether you are in the Zone, you can use our London Congestion Charge Check and Remind application or one of our GPS Tracking Devices.
If you have a subscription with AutoAlert, then you can also use any smart phone to check whether you are in the zone.
Simply log in to your account on your phone in the normal way and then press Track. This will send your location to the AutoAlert system.
If you have the Zone set up along with device alerts for your phone, then you will get an alert showing when and where you entered the zone.
If you haven’t already added the London Congestion Zone as one of your Geofence areas, then click
For more information about setting up virtual areas, check out our support page.
For more information about our Congestion Charge Check and Remind application, visit http://www.nocongestionchargefines.com.
Our London Congestion Charge Check and Remind application is available to download from the iTunes store.
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