{"id":2540,"date":"2013-03-10T15:49:55","date_gmt":"2013-03-10T15:49:55","guid":{"rendered":"http:\/\/www.autoalert.me.uk\/?p=2540"},"modified":"2014-01-31T15:48:07","modified_gmt":"2014-01-31T15:48:07","slug":"autoalert-system-performance","status":"publish","type":"post","link":"https:\/\/www.autoalert.me.uk\/autoalert-system-performance\/","title":{"rendered":"AutoAlert System Performance"},"content":{"rendered":"

\"AutoAlert<\/p>\n

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System performance<\/h3>\n

AutoAlert continued excellent system performance is a primary concern. We know how important it is that you can see your information when you need it. We check all aspects of the system 24\/7 for performance issues, bugs and security.<\/p>\n

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We publish performance metrics, issues and new developments to our twitter feed shown on the right or by searching for the hashtag #autoalert_support<\/a>.<\/p>\n

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System updates<\/h3>\n

We sometimes have to make updates to the system which means we have to take a server off-line. Generally this takes less than a minute and in most cases should not noticed. Even so, we always try to install updates at times which minimise inconvenience such as late at night or at weekends.<\/p>\n

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Other issues<\/h3>\n

If you have any issues with any aspects of the site, please check this page first then our other help and support pages<\/a> especially when you’re not sure why one of your units hasn’t updated correctly.<\/p>\n

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Mobile telephone network performance<\/h3>\n

We use Vodafone for our managed SIMS and it is important that your units have a good signal and there are no issues with the Vodafone network. If you have a problem and think it is due to the mobile network not being available, you can check for any reported issues for your postcode:<\/p>\n

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