Large haulage company case study
Problem:
David has a number of vehicles traveling across the UK each day. As his fleet grows it is becoming increasingly difficult to manage all his trucks and drivers.
This has become even more difficult with the additional burdens imposed by regulations such as the working time directive which has led to excessive administration and more difficult scheduling.
On top of this, David also faces increasing congestion at ports leading to fines and penalties for late delivery.
How AutoAlert Helped:
By providing AutoAlert units in each vehicle combined with a central web based control centre, David now has all the information he needs on one screen including the
- current location of all his vehicles zoom able down to street level,
- summaries of each drivers current driving and working times along with last weeks totals, and
- popup alerts to let David know when his vehicles have entered or left certain areas.
Resulting Benefit:
This led to a number of improvements for David including:
- Improved customer service as David could instantly tell where his trucks were when a customer enquired.
- Reduced fines and penalties for late delivery as David could prove arrival times at the port and pass back fines which were due to port congestion rather than late delivery.
- Improved morale amongst the drivers as they didn't have to keep answering the phone to advise of their current location.
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